Returns & Exchanges
At Nicobar, we want you to love your purchase, but if it's not the perfect fit, we offer a seamless return and exchange process within 15 days of delivery. Please ensure all items are unworn, unwashed, and retain their original tags and packaging.
Return Process
- 1.Initiate Request
Visit our 'Returns Center' on the website and enter your order ID and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack the items in their original Nicobar packaging, ensuring the invoice is included and the box is taped shut for transit.
- 3.Handover to Courier
Our logistics partner will arrive at your doorstep within 48 hours to collect the package; please ensure you collect the pickup receipt.
- 4.Quality Check & Refund
Once the item reaches our warehouse and passes a quality inspection, your refund or exchange will be processed within 7-10 business days.
