Frequently Asked Questions
Everything you need to know about shopping with Nicobar.
What is the standard delivery timeline for my order?
We typically ship orders within 2-3 business days. Depending on your location, your package should arrive within 5-7 business days from the date of dispatch.
What is your return and exchange policy?
We offer a 15-day return policy for most items in their original, unworn condition with tags intact. Please note that certain items like face masks and jewelry are final sale for hygiene reasons.
How do I care for my Nicobar garments?
Most of our clothing is made from natural fabrics like cotton and linen. We recommend gentle hand washing or dry cleaning as specified on the individual product care label to maintain longevity.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.
How can I track the status of my shipment?
Once your order is dispatched, you will receive an email and SMS with a tracking link. You can also track your order directly through the 'My Account' section on our website.
What payment methods do you accept?
We accept all major credit and debit cards, net banking, UPI, and popular mobile wallets. Cash on Delivery (COD) is also available for select pin codes within India.